# InteractionProcessManagedDispatch

A managed interaction's dispatch that a person's approval interrupted: the agent's tool call waits for the approval, and so does the run. When the run resumes, the agent finishes its turn on the same thread, and its reply reaches the manager as the dispatch's result.

**Kind:** an object, used in responses.

## Fields

Every field is present in a response; empty ones are `null`.

| Field | Type | Description |
|---|---|---|
| `id` | `uuid` | The dispatch's id. |
| `agentName` | `string` | The participant the manager dispatched to. |
| `message` | `string` | The manager's message, as it dispatched it. |
| `threadId` | `string \| null` | The conversation thread the agent's turn reads. Null is the main thread. |
| `recordThreadId` | `string \| null` | Where the agent's own working is kept, when that is not the thread it reads (a `Group` agent's). Null otherwise. |
| `mode` | [`ManagedAgentMode`](https://docs.maitento.com/reference/types/managed-agent-mode.md) | What the agent sees when it is dispatched to. |
| `dateStarted` | `datetime` | When the dispatch started (UTC). |

## Example

```json
{
  "id": "3f2b8c1e-5d4a-4e6b-9c7d-2a1b0c9d8e7f",
  "agentName": "...",
  "message": "...",
  "threadId": "...",
  "recordThreadId": "...",
  "mode": "OneTime",
  "dateStarted": "2026-10-26T12:00:00.0000000Z"
}
```

## Where it's used

- Inside [`InteractionProcess`](https://docs.maitento.com/reference/types/interaction-process.md)
- Inside [`InteractionProcessWithDetails`](https://docs.maitento.com/reference/types/interaction-process-with-details.md)