RoundRobinInteractionHumanSettings

How a person takes part in an interaction’s conversation.

Kind: an object, used in requests and responses. In a request it is called RoundRobinInteractionHumanSettingsInput.

In a request

Field	Type	Required	Description
chatMode	HumanChatMode		Whether the person takes part, and whether they speak before or after the agents.
includeInVotes	boolean		Round-robin only: the person votes too when an agent puts something to a vote.
includeInSolutions	boolean		Round-robin only: a proposed final answer is put to the person too, to accept or reject.

{
  "chatMode": "Excluded",
  "includeInVotes": false,
  "includeInSolutions": false
}

In a response

Every field is present in a response; empty ones are null.

Field	Type	Description
chatMode	HumanChatMode	Whether the person takes part, and whether they speak before or after the agents.
includeInVotes	boolean	Round-robin only: the person votes too when an agent puts something to a vote.
includeInSolutions	boolean	Round-robin only: a proposed final answer is put to the person too, to accept or reject.

{
  "chatMode": "Excluded",
  "includeInVotes": false,
  "includeInSolutions": false
}

Where it’s used

• Inside ManagedInteractionCreateRequest
• Inside ManagedInteractionUpdateRequest
• Inside ManagedInteractionVersion
• Inside RoundRobinInteractionCreateRequest
• Inside RoundRobinInteractionUpdateRequest
• Inside RoundRobinInteractionVersion